bookingpress-appointment-booking

Endlessly versatile at covering so many booking options. I have researched so many booking plugins but this is the best I have found. Booking Press support are always helpful and do their best to fix any issues.

I ve been using the tool for more than a year now on my website and it’s good. Some bugs here and there but nothing really serious. Customers are content and they use it with pretty ease. It could do a little bit better when it comes to reporting but again it’s ok. Here comes the big BUT , even of the product is ok the customer support is terrible. I’ve contacted the team some times for bugs I’ve discovered and the response times are not good. When you base your business on a booking tool and customers can’t use it can cause you some damage. Also I had an issue with the invoicing and what I’ve been charged and I soon as I reached out to them they have disappeared. They completely ignore my emails for 3 months now which showcases the professionalism level of the team.

The plugin implements some great ideas/features. But unfortunately it is full of bugs. Lots of things are not working or not working correctly. Really annoying. For example: It lets people book for appointments for times that are in the past. In my Business that means people book an appointment for a time that is already past, then blame me for not coming on-time. Like this, the plugin is not useable at all. I contacted the support, got 1 answer which was useless and never heard from the support again despite contacting them multiple times. I even set up a whole new website with a new Bookingpress system. Always the same problem. It allows bookings for times that are already past and also does not consider any buffer times. Strangely the problem only exists on some locations / services. On others it works fine. I tried everything but I can’t get it to work properly. No answers from the support. I guess I wasted my money and LOTS of time for an unusable product. The support is absolutely useless. On other problems before they blamed everyone and everything else but not their own product. I wish it would be working properly, then it would be a really great product.

This plugin is the best and easiest to use, with excellent support that ensures fast responses. I highly recommend using this plugin for Appointment Booking.

Truly the best appointment plugin till date. I have used many other appointment plugins but really love there easy setup process.

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