Title: Charla Live Chat
Author: charlalivechat
Published: <strong>2020年10月7日</strong>
Last modified: 2026年9月23日

---

プラグインを検索

![](https://ps.w.org/charla-live-chat/assets/banner-772x250.png?rev=3676968)

![](https://ps.w.org/charla-live-chat/assets/icon-256x256.png?rev=3676968)

# Charla Live Chat

 作者: [charlalivechat](https://profiles.wordpress.org/charlalivechat/)

[ダウンロード](https://downloads.wordpress.org/plugin/charla-live-chat.2.0.4.zip)

 * [詳細](https://ja.wordpress.org/plugins/charla-live-chat/#description)
 * [レビュー](https://ja.wordpress.org/plugins/charla-live-chat/#reviews)
 *  [インストール](https://ja.wordpress.org/plugins/charla-live-chat/#installation)
 * [開発](https://ja.wordpress.org/plugins/charla-live-chat/#developers)

 [サポート](https://wordpress.org/support/plugin/charla-live-chat/)

## 説明

Charla Live Chat Plugin adds the necessary scripts for Charla wdiget to appear on
your site. Great Businesses are using Charla Live Chat for their Customer Support
and Sales and Lead nuriting.
 You will have every tool you need to deliver the best
customer experience.

 1. **Live Chat & Proactive Conversations**
     Empower your agents to provide top-notch
    support by instantly engaging with visitors through Charla Live Chat, complemented
    by a robust helpdesk, a comprehensive knowledge base, and a user-friendly mobile
    apps.
 2. **Helpdesk and Tickets Management**
     Efficiently address email inquiries and manage
    extended conversations through our Helpdesk. Respond to and send messages from 
    your domain, all while leveraging the comprehensive features of a ticketing platform—
    including agent assignments, tags, and internal notes.
 3. **Knowledge base**
     Our integrated Knowledge Base and Customer Help Center helps
    you provide faster answers to your customers.
 4. **Customer Feedback**
     Ensure you provide top-notch customer service using our 
    Customer Feedback functionality. Gain insights into what concerns or delights your
    customers, all while identifying your top-performing agents.
 5. **Dashboard and Visitors Insights**
     Gain enhanced visibility into your customer
    service operations and performance. Monitor crucial KPIs that truly matter, such
    as average agent response time and missed conversations. Evaluate both your inbound
    load and your agents’ capacity for a comprehensive understanding of your service
    dynamics.
 6. **iOS and Android Mobile Apps**
     Always be available for your customers even if
    your agents are not in office. Charla iOS and Android apps allows your team to 
    respond to your visitors from their mobile devices.
 7. **WordPress and WooCommerce Integration**

## スクリーンショット

[⌊Agetn Dashboard⌉⌊Agetn Dashboard⌉[

Agetn Dashboard

[⌊WooCommerce Integration (If WooCommerce is Active)⌉⌊WooCommerce Integration (If
WooCommerce is Active)⌉[

WooCommerce Integration (If WooCommerce is Active)

[⌊Helpdesk and Tickets Management⌉⌊Helpdesk and Tickets Management⌉[

Helpdesk and Tickets Management

[⌊Widget Customization⌉⌊Widget Customization⌉[

Widget Customization

[⌊Knowledge Base⌉⌊Knowledge Base⌉[

Knowledge Base

[⌊Proactive Conversations⌉⌊Proactive Conversations⌉[

Proactive Conversations

[⌊Dashboards and Insights⌉⌊Dashboards and Insights⌉[

Dashboards and Insights

## インストール

For automatic installtion, simply click on Install from your wordpress backend, 
and enter the FTP credentials.

For manual installtion:

 1. Download manually and upload the plugin to the `/wp-content/plugins/` directory
 2. Activate the plugin through the ‘Plugins’ menu in WordPress

## FAQ

### Where do I get the Property Id from ?

Browse to [Charla Admin](https://app.charla.com) and browse to Settings ➡ Your Property
Name ➡ Public Key

### Is Charla Free ?

Charla comes in two packages, a Free and a Premium version. The Free packages includes
most functionalities and limited to one agent. The Premium package is for $3/mo 
per agent and allows additional functionalities like removing Charla branding.

### Can I use the same Charla account on multiple sites ?

Yes, Charla has multi-site support. This means you can manage incoming conversations
from different website from the same Agent dashboard.

### I have further questions, How can I reach you ?

Please drop us an email on hello@getcharla.com and we will get back to you within
24 hours.

## 評価

![](https://secure.gravatar.com/avatar/951a0cc6ad6b3ee81fa330f51cb3e9d69d3d1a2f146510bb3693cde575b3f4cf?
s=60&d=retro&r=g)

### 󠀁[Great value for money](https://wordpress.org/support/topic/great-value-for-money-8/)󠁿

 [davewel](https://profiles.wordpress.org/davewel/) 2024年3月13日

loaded with features for a fraction of the price of the alternative products.

 [ 1件のレビューをすべて表示 ](https://wordpress.org/support/plugin/charla-live-chat/reviews/)

## 貢献者と開発者

Charla Live Chat はオープンソースソフトウェアです。以下の人々がこのプラグインに貢献
しています。

貢献者

 *   [ charlalivechat ](https://profiles.wordpress.org/charlalivechat/)

“Charla Live Chat” は1ロケールに翻訳されています。 [翻訳者](https://translate.wordpress.org/projects/wp-plugins/charla-live-chat/contributors)
のみなさん、翻訳へのご協力ありがとうございます。

[“Charla Live Chat” をあなたの言語に翻訳しましょう。](https://translate.wordpress.org/projects/wp-plugins/charla-live-chat)

### 開発に興味がありますか ?

[コードを閲覧](https://plugins.trac.wordpress.org/browser/charla-live-chat/)する
か、[SVN リポジトリ](https://plugins.svn.wordpress.org/charla-live-chat/)をチェック
するか、[開発ログ](https://plugins.trac.wordpress.org/log/charla-live-chat/)を [RSS](https://plugins.trac.wordpress.org/log/charla-live-chat/?limit=100&mode=stop_on_copy&format=rss)
で購読してみてください。

## 変更履歴

#### 2.0

 * Customer insights now includes previous order history and the current product
   the user is browsing

#### 1.2

 * Added WooCommerce Integration

#### 1.1

 * Compatiblity with WordPress with 6.4 *

#### 1.0

 * First Release.

## メタ

 *  バージョン **2.0.4**
 *  最終更新日 **5日前**
 *  有効インストール数 **500+**
 *  WordPress バージョン ** 5.0またはそれ以降 **
 *  検証済み最新バージョン: **7.1.2**
 *  PHP バージョン ** 7.0またはそれ以降 **
 *  言語
 * [English (US)](https://wordpress.org/plugins/charla-live-chat/)、[Italian](https://it.wordpress.org/plugins/charla-live-chat/).
 *  [プラグインを翻訳](https://translate.wordpress.org/projects/wp-plugins/charla-live-chat)
 * タグ
 * [chat](https://ja.wordpress.org/plugins/tags/chat/)[free live chat](https://ja.wordpress.org/plugins/tags/free-live-chat/)
   [live chat](https://ja.wordpress.org/plugins/tags/live-chat/)[livechat](https://ja.wordpress.org/plugins/tags/livechat/)
 *  [詳細を表示](https://ja.wordpress.org/plugins/charla-live-chat/advanced/)

## 評価

 5つ星中5つ星

 *  [  1 5-星レビュー     ](https://wordpress.org/support/plugin/charla-live-chat/reviews/?filter=5)
 *  [  0 4-星レビュー     ](https://wordpress.org/support/plugin/charla-live-chat/reviews/?filter=4)
 *  [  0 3-星レビュー     ](https://wordpress.org/support/plugin/charla-live-chat/reviews/?filter=3)
 *  [  0 2-星レビュー     ](https://wordpress.org/support/plugin/charla-live-chat/reviews/?filter=2)
 *  [  0 1-星レビュー     ](https://wordpress.org/support/plugin/charla-live-chat/reviews/?filter=1)

[Your review](https://wordpress.org/support/plugin/charla-live-chat/reviews/#new-post)

[すべてのレビューを見る](https://wordpress.org/support/plugin/charla-live-chat/reviews/)

## 貢献者

 *   [ charlalivechat ](https://profiles.wordpress.org/charlalivechat/)

## サポート

意見や質問がありますか ?

 [サポートフォーラムを表示](https://wordpress.org/support/plugin/charla-live-chat/)