Contact Form by BestWebSoft


Contact form plugin for WordPress website is the best solution to receive messages from customers right to your email address(-es). Download, activate and paste [bestwebsoft_contact_form] shortcode on any page, post or widget to display the form. Customize the form styles and contents easily with the pre-build options.

Allow your customers to reach you in seconds!

View Demo


  • Add contact form to any post, page or widget using the shortcode
  • GDPR Compliant
  • Data validation before the submission
  • Send a copy of the submitted message to the email
  • Receive submissions to the default admin or custom email addresses
  • Add additional data about the sender to the email notification:
    • Sent from (IP address)
    • Date/Time
    • 送信された(referer)
    • 利用中 (user agent)
  • レスポンシブレイアウト
  • Editable field labels
  • Required fields
  • Select used/required for the following fields:
    • Name
    • 住所
    • 電話番号
  • File attachments
    • Multiple file selection
  • Enable additional pre-build fields
  • 2カラムレイアウトを有効にする
  • Change the width for contact form
  • Re-order form fields using drag & drop interface
  • Translate your form to any language with a simple language customizer
  • Protect contact form from spam with Captcha or reCaptcha
  • Add unlimited contact forms using Contact Form Multi
  • Save and manage messages using Contact Form to DB
  • Add users who send the submission to the Subscriber newsletter subscription list
  • プラグインの設定ページからカスタムコードを追加
  • 最新版 WordPress バージョンとの互換性
  • Incredibly simple settings for fast setup without modifying code
  • Detailed step-by-step documentations and videos
  • Multilingual and RTL ready

Pro 版の機能

All features from Free version included plus:

  • Add contact form custom fields
  • Add department selectbox and sort messages by inquiry type
  • Add required and optional checkboxes (i.e. Terms and Conditions)
  • Automatically populate name and email input fields for logged-in users
  • Add “Reply to” email address in the message head
  • Set default text for subject and message input fields
  • Show, hide or disable fields:
    • Name
    • メールアドレス
    • 件名
    • メッセージ
  • Enable auto response option with editable message
  • Customizable form
    • Styles (no programming knowledge required)
    • Alignment, labels alignment and position
  • Editable tooltips
  • Editable placeholders
  • Get answer to your support question within one business day (Support Policy)

Upgrade to Pro Now

If you have a feature suggestion or idea you’d like to see in the plugin, we’d love to hear about it! Suggest a Feature



Visit our Help Center if you have any questions, our friendly Support Team is happy to help —


  • Afrikaans (af_ZA) (thanks to Aldu)
  • Brazilian Portuguese (pt_BR) (thanks to Breno Jacinto,, DJIO,
  • Catalan (ca) (thanks to Kenneth)
  • Chinese (zh_CN) (thanks to kplam)
  • Czech (cs_CZ) (thanks to Michal Kučera,, PaMaDeSSoft,
  • Danish (da_DK) (thanks to Kasper Jensen,
  • Dutch (nl_NL) (thanks to Olivier Smet)
  • Estonian (et) (thanks to Feliks,
  • French (fr_FR) (thanks Capronnier Luc)
  • German (de_DE) (thanks to Alex)
  • ギリシャ語 (el) (ありがとう Dimitris Karantonis,
  • Indonesian (id_ID) (thanks to Jordan Silaen,
  • 日本語 (ja) (ありがとう Foken)
  • Norwegian (nb_NO) (thanks to Per Rommetveit)
  • ロシア語 (ru_RU)
  • Slovak (sk_SK) (thanks to Michal Vittek,
  • スペイン語 (es_ES) (ありがとう Javitopo)
  • Swedish (sv_SE) (thanks to Martin Tonek, Joakim Lindskog, Maarten van den Driest –
  • Turkish (tr) (thanks to Can Atasever,
  • ウクライナ語 (uk)
  • Vietnamese (vi) (thanks to Dich Anh Viet,

Some of these translations are not complete. We are constantly adding new features which should be translated. If you would like to create your own language pack or update the existing one, you can send the text of PO and MO files to BestWebSoft and we’ll add it to the plugin. You can download the latest version of the program for work with PO and MO files Poedit.


The author of the Contact Form also recommends the following plugins:

  • SMTP – Configure SMTP server to receive email messages from WordPress to Gmail, Yahoo, Hotmail and other services.
  • Captcha – #1 super security anti-spam captcha plugin for WordPress forms.
  • reCaptcha – Protect WordPress website forms from spam entries with reCaptcha.
  • Limit Attempts – Protect WordPress website against brute force attacks. Limit rate of login attempts.
  • Contact Form Multi – Add unlimited number of contact forms to WordPress website.
  • Contact Form to DB – Save and manage contact form messages. Never lose important data.
  • Updater – Automatically check and update WordPress website core with all installed plugins and themes to the latest versions.


  • Contact Form displaying.
  • Contact Form displaying with additional fields.
  • Contact Form displaying with 2 columns.
  • 問い合わせフォーム設定ページ。
  • Contact Form additional settings page.
  • Contact Form appearance settings page.
  • Widget settings for using shortcode in the sidebar.
  • Add or remove additional fields easily and label any contact form fields you want.
  • Choose additional information about sender you would like to see.
  • Enable the file attachement option to get important files from senders via contact form.
  • Make any of the standard form fields required or not.
  • Translate your contact form to any language with a simple language customizer.
  • Receive a copy of the email sent via the contact form.
  • Divide your contact form fields into columns and change 'Submit' button position.
  • Re-order contact form fields using drag & drop interface.
  • Enable the file multiattachment option to get important files from senders via contact form.


  1. Upload the contact-form-plugin folder to the /wp-content/plugins/ directory.
  2. Activate the plugin using the ‘Plugins’ menu in your WordPress admin panel.
  3. You can adjust the necessary settings using your WordPress admin panel in “Contact Form”.
  4. Create a page or a post and insert the shortcode [bestwebsoft_contact_form] into the text.

View a PDF version of Step-by-step Instruction on Contact Form Installation.


Where can I find the settings to adjust the plugin work after activation?

You can find the link to the Settings Page in the Plugin menu.

I haven’t adjusted the settings after the plugin installation. What is the default email address used for a contact via the form?

The address specified during WordPress installation will be used by the Contact Form plugin as the default one.

How can I add Contact Form to my website?

You should put the shortcode [bestwebsoft_contact_form] into your page or post.

I chose a user via the plugin settings and got this error: “Please enter a valid email address. Settings are not saved.”


How to add the contact form not in English?

  1. Add a language in the block “Language settings for the field names in the form” on the plugin settings page.
  2. Mark the check box (if it’s not marked yet) in the block “Change the names of the contact form fields and error messages”, choose the necessary tab,click the twistie to expand the list of the fields and fill in the fields. Choose the necessary tab in the block “Action after email is sent” as well and fill in the field. Save the changes.
  3. You will see the shortcode under the tab with the necessary language. Please paste that shortcode to the page or post.

I’m not receiving messages from Contact Form OR the plugin does not send an email – “Sorry, email message could not be delivered.”

Please follow the instructions below:

  1. Please check the plugin settings ‘/wp-admin/admin.php?page=contact_form.php’ => ‘What to use?’ => change the lines from wp-mail to mail and vice versa.
  2. Email messages can be marked as spam on the server. Please choose another email instead of the admin’s one (‘Use this email:’ block) – for example, gmail or similar. If the message is sent, it means that email filtering is set on your server. Please contact your hosting provider.
  3. Perhaps email sending is not set. You should install an extra plugin called SMTP by BestWebSoft and configure it. Afterwards you should open the “Send A Test Email” tab on the plugin settings page, check an option “Display log”, send a test email and you will see if the plugin logs have errors.

Note: If the Contact Form sends letters, but you don’t receive them, you can install our plugin Contact Form to DB in order not to lose the sent letters for the time the problem is being solved.

Additional info:
How to Use Contact Form – Step-by-step Instruction

Submit a support request if the problem still remains. Please include the following information when contacting support:
1. URL of the page where Contact Form is located (make sure that the plugin is activated and the form is displayed on the page).
2. Log generated by the SMTP plugin after sending the test message.
Submit a request

Why the contact form is displayed in one column, if I’ve chosen two columns displaying on the plugin settings page?

This happens when there is not enough the minimum width of the parent block where the contact form is located.

Is it possible to create two contact forms using Contact Form?

Install and activate Contact Form Multi in order to add unlimited number of forms to your WordPress website.

I have some problems with the plugin’s work. What Information should I provide to receive proper support?

Please make sure that the problem hasn’t been discussed yet on our forum ( If no, please provide the following data along with your problem’s description:

  1. the link to the page where the problem occurs
  2. the name of the plugin and its version. If you are using a pro version – your order number.
  3. the version of your WordPress installation
  4. copy and paste into the message your system status report. Please read more here: Instruction on System Status


Forget about contact form 7, this is a keeper! I will say I found a couple bugs and they were extremely helpful and resolved them within hours. Highly recommend this plugin!
This plugin worked great for me for several years. I had an issue recently and mistakenly blamed the WP version. (the issue that popped up was that the footer was blocking the contact page. I still don't know what was causing it; I hadn't made any changes). I have since changed plugins, but this one worked great for me for many years, so on edit, I'm giving it 4 stars. Used this for a simple contact page for a couple of years; today I noticed the layout of my contact page using this plugin is messed up. I spent an hour trying to fix it, and finally decided to use another contact page plugin. After all of that, I noticed that these folks don't seem to be updating their plugin: "Warning: This plugin has not been tested with your current version of WordPress."
I've been using the free version of this form for years and decided to change one of the fields. Could not figure it out. I contacted them and they walked me through the steps. Even though it took two attempts (totally my misunderstanding) they were patient and used screenshots and asked the right questions to figure out where I had gone wrong. Super support for a free product!


Contact Form by BestWebSoft はオープンソースソフトウェアです。以下の人々がこのプラグインに貢献しています。


“Contact Form by BestWebSoft” は4ロケールに翻訳されています。 翻訳者のみなさん、翻訳へのご協力ありがとうございます。

“Contact Form by BestWebSoft” をあなたの言語に翻訳しましょう。

開発に興味がありますか ?

コードを閲覧するか、SVN リポジトリをチェックするか、開発ログRSS で購読してみてください。


V4.1.9 – 03.06.2020

  • Bugfix : We fixed the bug with Multi Attachment.
  • Bugfix : We fixed the bug with Captcha by BestWebSoft.
  • Bugfix : We fixed the bug with submit button on rtl sites.
  • Update : All functionality was updated for WordPress 5.4.1.
  • Update : BWS Panel section was updated.

V4.1.8 – 15.10.2019

  • Bugfix : Timeout update error was fixed.

V4.1.7 – 07.10.2019

  • Update : The compatibility with WordPress version 5.2.3 was updated.
  • PRO : An ability to create custom fields has been added.
  • PRO : An ability to deactivate default fields has been added.

V4.1.6 – 04.09.2019

  • Update: The deactivation feedback has been changed. Misleading buttons have been removed.

V4.1.5 – 09.04.2019

  • Bugfix : The ability to translate GDPR Compliance has been fixed.

V4.1.4 – 26.03.2019

  • NEW : The ability to attach multiple files has been added.

V4.1.3 – 06.02.2019

  • Bugfix : The bug with wp-options call has need fixed.

V4.1.2 – 26.02.2019

  • Update : The plugin settings page has been changed.

V4.1.1 – 11.12.2018

  • Update : The compatibility with WordPress version 5.0 was updated.

V4.1.0 – 21.05.2018

  • NEW : GDPR Compliance has been added.

V4.0.9 – 09.02.2018

  • Update : Czech language file has been updated.
  • Bugfix : The compatibility issue with Contact Form Multi plugin has been fixed.

V4.0.8 – 04.12.2017

  • Bugfix : The compatibility issue with Google Captcha (reCAPTCHA) plugin has been fixed.
  • Bugfix : The compatibility issue with Captcha plugin has been fixed.
  • NEW : The Indonesian language file has been added.

V4.0.7 – 04.07.2017

  • Bugfix : The compatibility issue with Google Captcha (reCAPTCHA) plugin was fixed.
  • Bugfix : The bug with Email field displaying in Appearance tab was fixed.
  • NEW : The ability to change width for contact form fields has been added.
  • Update : French language file is updated.

V4.0.6 – 14.04.2017

  • Bugfix : Multiple Cross-Site Scripting (XSS) vulnerability was fixed.
  • 更新 : フランス語ファイルを更新しました。

V4.0.5 – 03.03.2017

  • Bugfix : The bug with selecting language via BWS Shortcode button was fixed.
  • Bugfix : The bug with enabling/disabling Captcha on the plugin additional settings page was fixed.
  • Bugfix : The bug with re-ordering Captcha on the plugin appearance settings page was fixed.
  • Bugfix : The bug with customizing form on the plugin appearance settings page was fixed.
  • Update : BWS Panel section was updated.

V4.0.4 – 15.12.2016

  • Update : BWS Panel section was updated.
  • 更新 : フランス語ファイルを更新しました。

V4.0.3 – 29.09.2016

  • Update : The shortcode [contact_form] has been deprecated.
  • 更新 : フランス語ファイルを更新しました。

V4.0.2 – 15.08.2016

  • Bugfix : XSS vulnerability was removed.
  • Bugfix : The bug with displaying google captcha has been fixed.

V2.1.4 – 19.07.2016

  • Update : An ability to enable/disable Captcha, Google Captcha, Subscribe checkbox and an ability to save email to the database for each multi forms (if Contact Form Multi by Bestwebsoft is activated).
  • Update : Color picker script was replaced.

V2.1.3 – 27.06.2016

  • NEW : The ability to add custom styles to frontend of your site has been added.
  • Update : The Spanish language file is updated.
  • 更新 : フランス語ファイルを更新しました。

V2.1.2 – 27.04.2016

  • Bugfix : The bug with adding options to the database was fixed.

V2.1.1 – 25.04.2016

  • NEW : Compatibility with plugin Subscriber.
  • NEW : The Danish language file is added.

V2.1.0 – 08.01.2016

  • NEW : The Czech language file is added.
  • 更新 : フランス語ファイルを更新しました。

V2.0.9 – 04.12.2015

  • Bugfix : The bug with sorting on mobile devices was fixed.
  • Bugfix : XSS vulnerability was removed.
  • Bugfix : The bug with plugin menu duplicating was fixed.
  • 更新 : フランス語ファイルを更新しました。

V2.0.8 – 16.11.2015

  • Bugfix : Bug with the options saving on the settings page (appearance tab) was fixed.

V2.0.7 – 05.11.2015

  • NEW : An ability to sort contact form fields was added.
  • NEW : An ability to displaying contact form in 2 columns.
  • NEW : An ability to change the contact form alignment.
  • NEW : An ability to change labels position in the contact form.
  • NEW : An ability to change labels align in the contact form.
  • NEW : A button for contact form shortcode inserting to the content was added.
  • NEW : The Dutch language file is added.
  • Update : Textdomain was changed.
  • Update : The method of the URL obtaining in the attribute “action” of the contact form has been changed.
  • 更新 : フランス語ファイルを更新しました。
  • Bugfix : Vulnerabilities with $path_of_upload_file and $form_action was fixed.

V2.0.6 – 05.08.2015

  • New : We’ve made it possible to make Department field required.
  • New : Ability to restore settings to defaults.
  • バグ修正 : 構文エラーを修正しました。
  • Update : We updated all functionality for wordpress 4.2.4.

V2.0.5 – 03.07.2015

  • Update : We fixed the url after the form is submitted.
  • Update : We fixed display form for rtl.

V2.0.4 – 03.06.2015

  • Update : We fixed ‘Send me a copy’ email with the attachment.
  • Update : We fixed error of a visual display of the settings page.

V2.0.3 – 13.05.2015

  • Update : We updated all functionality for wordpress 4.2.2.

V2.0.2 – 04.05.2015

  • Update : We updated all functionality for wordpress 4.2.1.
  • 更新 : フランス語ファイルを更新しました。

V2.0.1 – 26.03.2015

  • Bugfix : Error with option name when Contact Form Multi plugin is activated was fixed.
  • 更新 : プラグインのパフォーマンスが向上しました。
  • Update : BWS Panel section was updated.

V1.43 – 19.02.2015

  • Bugfix : Bug with Contact Form impacting ‘From name’ headers in messages sent by other plugins was fixed.
  • Update : ‘Additional options’ block was moved to a new tab, which is now named ‘Additional settings’.
  • Update : ‘Extra settings’ tab name was changed to ‘Appearance’.
  • Update : We updated all functionality for wordpress 4.1.1.
  • 新規 : ギリシア語ファイルを追加しました。

V1.42 – 26.12.2014

  • Bugfix : We fixed the bug with attachment.
  • Update : The Estonian and Japanese language files are updated.

V1.41 – 03.12.2014

  • NEW : We added functionality for displaying two or more contact forms on a single page.
  • Update : We changed the layout of Contact Form from fixed to responsive.
  • 更新 : フランス語ファイルを更新しました。

V1.40 – 21.10.2014

  • Bugfix : We fixed the bug with network activation.
  • Bugfix : We fixed the bug with close banner button.
  • Update : The Russian, Slovak and Ukrainian language files are updated.
  • NEW : The Norwegian language file is added.

V1.39 – 27.08.2014

  • Bugfix : Bug with saving email addresses with long domain part was fixed.

V1.38 – 22.08.2014

  • Bugfix : Bug with saving options during the first installation was fixed.

V1.37 – 21.08.2014

  • Bugfix : Bug with saving several email addresses was fixed.

V1.36 – 20.08.2014

  • Bugfix : Bug with saving redirection link was fixed.

V1.35 – 13.08.2014

  • Update : We updated all functionality for wordpress 4.0-beta3.
  • Bugfix : Security Exploit was fixed.

V1.34 – 08.08.2014

  • Bugfix : The bug with not supported MIME type error was fixed.

V1.33 – 01.08.2014

  • NEW : Auto Response is added.

V1.32 – 21.07.2014

  • NEW : Ability to substitute “name” and “email” fields with User’s data for logged-in users, as well as to hide and make these data disabled for editing.
  • 更新 : フランス語ファイルを更新しました。
  • Update : The Spanish language file is updated.

V1.31 – 17.07.2014

  • Update : We updated all functionality for Email Queue plugin.

V1.30 – 08.07.2014

  • Bugfix : The bug related to overwriting of the attachments with the same names was fixed.
  • NEW : We added ability to use the changed names of the fields of the contact form in the sent letter.

V1.29 – 26.06.2014

  • NEW : We added location selectbox.

V1.28 – 28.05.2014

  • Bugfix : We fixed the bugs with Contact Form Multi plugin.

V1.27 – 20.05.2014

  • 新規 : スペイン語ファイルを追加しました。
  • Bugfix : We fixed the bug of loading the user’s list ( We have limited the list “The user’s email address” on the settings page to the lowest role – author ).

V1.26 – 09.05.2014

  • Update : We updated all functionality for wordpress 3.9.1.
  • 更新 : フランス語ファイルを更新しました。

V1.25 – 17.04.2014

  • Update : We updated all functionality for wordpress 3.9.
  • NEW : Compatibility with plugin Contact Form Multi Pro.
  • 更新 : ウクライナ語ファイルを更新しました。

V1.24 – 08.04.2014

  • 新規 : アフリカーンス語ファイルを追加しました。
  • Bugfix : We fixed the bug of the user’s list on multisite.

V1.23 – 24.03.2014

  • NEW : Compatibility with plugin Contact Form Multi.
  • NEW : ‘xlsx’ mime-type is added.
  • NEW : Added transition to the contact form after submitting.

V1.22 – 10.03.2014

  • バグ修正 : プラグインの最適化を行いました。
  • 更新 : フランス語ファイルを更新しました。
  • Bugfix : We fixed the bug of duplicate MIME-Version.

V1.21 – 20.02.2014

  • 新規 : エストニア語とドイツ語ファイルを追加しました。
  • NEW : Setting of choice for the form’s action URL ($_SERVER[‘HTTP_HOST’] or $_SERVER[‘SERVER_NAME’]).

V1.20 – 31.01.2014

  • Update : We updated all functionality for wordpress 3.8.1.
  • 新規 : トルコ語とベトナム語のファイルを追加しました。

V1.19 – 14.01.2014

  • Update : BWS Panel section is updated.
  • NEW : The department is added in email.
  • 更新 : フランス語ファイルを更新しました。
  • 新規 : 中国語ファイルを追加しました。

V1.18 – 17.12.2013

  • Update : We updated all functionality for wordpress 3.8.
  • Update : We changed capability to ‘manage_options’ for the plugins settings pages.

V1.17 – 04.12.2013

  • NEW : Ability to reorder elements in the department’s list.
  • NEW : Ability to send email in plain format.
  • 更新 : ウクライナ語ファイルを更新しました。

V1.16 – 26.11.2013

  • Bugfix : We fixed the bug related to warning while saving settings.
  • NEW : Ability to hide, make disabled or define subject and message fields.
  • NEW : Ability to not use name field.
  • NEW : We added mime types for .aar and .sce files.

V1.15 – 19.11.2013

  • 更新 : フランス語ファイルを更新しました。
  • NEW : Add checking license key in the plugin settings page.
  • NEW : Add Privacy checkbox (Required checkbox for submitting the form).
  • NEW : Add Optional checkbox (Optional checkbox, the results of which will be displayed in email).
  • Bugfix : We fixed the bug related to use html-special chars.

V1.14 – 4.11.2013

  • NEW : Add checking installed wordpress version.
  • Update : Activation of radio button or checkbox by clicking on its label.
  • Update : We updated all functionality for wordpress 3.7.1.

V1.13 – 25.10.2013

  • NEW : Add option for saving emails into the DataBase.
  • Bugfix : File format according JavaScript and CSS Coding Standards.
  • Update : We updated all functionality for wordpress 3.7.

V1.12 – 23.10.2013

  • NEW : Compatibility with plugin Contact Form To DB.

V1.11 – 11.10.2013

  • NEW : Ability to change required symbol (asterisk).

V1.10 – 01.10.2013

  • Update : The Brazilian Portuguese language file is updated.
  • NEW : Ability to use the name of the user who fills the form in the field ‘From’.

V1.09 – 25.09.2013

  • Update : The and French language file is updated.
  • Update : We updated all functionality for wordpress 3.6.1.
  • NEW : Ability to add SelectBox to the contact form with the title Department, where the message will arrive.

V1.08 – 13.09.2013

  • Bugfix : We fixed the bug related to manage languages on the plugin settings page.
  • 更新 : ウクライナ語ファイルを更新しました。

V1.07 – 30.08.2013

  • Update : Function for displaying BWS Panel section placed in a separate file and has own language files.
  • Update : Compatibility test with 20 most popular WordPress plugins.
  • Bugfix : We fixed the bug of the wrong message tooltip.
  • NEW : Compatibility with Captcha Pro.
  • NEW : Ability to add field “Reply-to” with user email to the email header.

V1.06 – 20.08.2013

  • Bugfix : We fixed the bug related to ‘docx’ mime type.
  • Update : We changed plugin settings page displaying.
  • NEW : Added an ability to delete an attachment file from the server after the email is sent.
  • 新規 : スロバキア語ファイルを更新しました。
  • 更新 : フランス語ファイルを更新しました。
  • 更新 : 日本語ファイルを更新しました。
  • バグ修正 : XSS 攻撃に関連するバグを修正しました。

V1.05 – 05.08.2013

  • Update : We updated all functionality for wordpress 3.6
  • Bugfix : We fixed the email validation bug.
  • Update : We removed displaying of additional info in the copy of email to the sender.

V1.04 – 30.07.2013

  • NEW : Added an ability to use diffrent shortcodes.
  • 更新 : スウェーデン語ファイルを更新しました。
  • Update : The Brazilian Portuguese language file is updated.

V1.03 – 24.07.2013

  • Bugfix : We fixed the displaying bug.

V1.02 – 23.07.2013

  • NEW : The setting of displaying Captcha is added.
  • NEW : Added an ability to view and send system information by mail.
  • Update : We updated all functionality for wordpress 3.5.2
  • NEW : The Catalan language file is added.
  • 更新 : フランス語ファイルを更新しました。

V1.01 – 25.06.2013

  • NEW : The Finnish language file is added to the plugin.

V1.0 – 24.06.2013

  • NEW : You can change the Contact Form CSS
  • NEW : You can add a placeholder
  • NEW : You can add tooltips for each field
  • NEW : You can use JavaScript for the form validation with highlighting option