Title: Freshchat
Author: freshchat
Published: <strong>2017年9月26日</strong>
Last modified: 2021年12月27日

---

プラグインを検索

このプラグインは **WordPress の最新3回のメジャーリリースに対してテストされていま
せん**。もうメンテナンスやサポートがされていないかもしれず、最新バージョンの WordPress
で使用した場合は互換性の問題が発生する可能性があります。

![](https://ps.w.org/freshchat/assets/icon-256x256.jpg?rev=1736357)

# Freshchat

 作者: [freshchat](https://profiles.wordpress.org/freshchat/)

[ダウンロード](https://downloads.wordpress.org/plugin/freshchat.2.3.4.zip)

 * [詳細](https://ja.wordpress.org/plugins/freshchat/#description)
 * [レビュー](https://ja.wordpress.org/plugins/freshchat/#reviews)
 *  [インストール](https://ja.wordpress.org/plugins/freshchat/#installation)
 * [開発](https://ja.wordpress.org/plugins/freshchat/#developers)

 [サポート](https://wordpress.org/support/plugin/freshchat/)

## 説明

Speak to all your WordPress site visitors and users to increase sales, collect feedback
and provide support. For setup instructions, [go here](https://support.freshchat.com/support/solutions/articles/229810-wordpress-plugin).

Modern messaging software that your sales and customer engagement teams will love.

1.Not your typical bot. Meet your new sales sidekick.

Engage proactively with those who matter with contextual and timely messages. Let
the bot kick in to capture leads, validate and qualify responses, and auto-upload
them into your CRM. Customize bot messages to set the right expectations.

2.Get all the context you need to sell smarter

With events timeline, user information, and social profiles, know who you’re talking
to and what they are up to. Bring in information from external tools like CRM or
order management systems for more context.

3.Reduce churn, increase adoption

Talk to your users before it’s too late. Set up in-app campaigns to onboard and 
educate new users, or retain and re-engage lapsing customers. Send announcements,
get feedback, and share product best practices right inside the product to close
the loop effectively and maximize impact.

Paste below snippet with your token in snippet textbox

‘<script>
 window.fcSettings = { token: “XXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXX”, host:“
https://wchat.freshchat.com” }; </script> <script src=”https://wchat.freshchat.com/
js/widget.js” async></script>’

## スクリーンショット

 * [[
 * This screen shot shows the Settings Screen.
 * [[
 * This shows the page where a new Chat widget installed.
 * [[
 * This shows the page where Agent reply
 * [[
 * This shows the chat widget with converstion

## インストール

For an automatic installation through WordPress:

 1. Go to the ‘Add New’ plugins screen in your WordPress admin area.
 2. Search for ‘Freshchat’ plugin.
 3. Click ‘Install Now’ and activate the plugin.
 4. Select Freshchat and choose Freshchat is Enabled option
 5. Add the Freshchat widget code by logging in to your Freshchat account and copying
    the widget code from the [Web Messenger Settings here](https://web.freshchat.com/settings/widget)
 6. Hit Save Changes

Paste below snippet with your token in snippet textbox

‘<script>
 window.fcSettings = { token: “XXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXX”, host:“
https://wchat.freshchat.com” }; </script> <script src=”https://wchat.freshchat.com/
js/widget.js” async></script>’

Manual Installation:

 1. Download the latest version of ‘Freshchat’ plugin from the WordPress Plugin Directory.
 2. Extract the zip and Upload the freshchat directory to your /wp-content/plugins 
    directory
 3. Go to the plugins management page and activate the plugin
 4. You now have a new admin menu ‘Freshchat’ in your WordPress admin menu bar. Click
    on it and Configure your settings as mentioned in the info comments in the screen.
 5. Select Freshchat and choose Freshchat is Enabled option
 6. Add the Freshchat widget code by logging in to your Freshchat account and copying
    the widget code from the [Web Messenger Settings here](https://web.freshchat.com/settings/widget)
 7. Hit Save Changes

Paste below snippet with your token in snippet textbox

‘<script>
 window.fcSettings = { token: “XXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXX”, host:“
https://wchat.freshchat.com” }; </script> <script src=”https://wchat.freshchat.com/
js/widget.js” async></script>’

## FAQ

### How can we install freshchat plugin

Kindly check the installation tab.

## 評価

![](https://secure.gravatar.com/avatar/461e7aaf0518912f677c141d1bb5d727d89e74f88d676a7ba4a2923918bd4446?
s=60&d=retro&r=g)

### 󠀁[WORKS GREAT!](https://wordpress.org/support/topic/work-great-134/)󠁿

 [atlantichealthcareproducts](https://profiles.wordpress.org/atlantichealthcareproducts/)
2021年6月11日

<script> window.fcSettings = { token: "XXXXXXX", host: "https://wchat.freshchat.
com" }; </script> <script src="https://wchat.freshchat.com/js/widget.js" async defer
></script>

![](https://secure.gravatar.com/avatar/e795432985094b60767e7728aae3ad3d73c515e3f2731128abc6d5335517c24c?
s=60&d=retro&r=g)

### 󠀁[Out of date](https://wordpress.org/support/topic/out-of-date-22/)󠁿

 [hcarmody](https://profiles.wordpress.org/hcarmody/) 2021年5月26日

The plugin is severely out of date, yet the company claims to be integrated with
Wordpress.

![](https://secure.gravatar.com/avatar/a345ee5c82fbae09a831345501c861ef8bcbedcb03ac78239ca9b2c2e29ac0d3?
s=60&d=retro&r=g)

### 󠀁[JavaScript errors still unresolved](https://wordpress.org/support/topic/javascript-errors-still-unresolved/)󠁿

 [noddemix](https://profiles.wordpress.org/noddemix/) 2019年7月2日

Same problem as a previous user, I have a persistent error showing in the DevTools
console that hasn’t been resolved using the latest version of the plugin (2.3.0).
Uncaught TypeError: Cannot set property ‘externalId’ of undefined Same issue on 
a clean WP install so it doesn’t look like like a conflict with another plugin.

![](https://secure.gravatar.com/avatar/86dcff1571c8cc77e39a7c5943dbf1e64e5e30cacef7fafd2d003aa4bbb53df0?
s=60&d=retro&r=g)

### 󠀁[Very good plugin, just pay attention to quotation marks](https://wordpress.org/support/topic/very-good-plugin-just-pay-attention-to-quotation-marks/)󠁿

 [titonja](https://profiles.wordpress.org/titonja/) 2019年4月1日

It took me some time to set it up, due to copy/paste quotation marks issues. Make
sure you lose single quotation at the beginning of the code (self-explanatory) and
change English paired quotation marks to neutral quotation marks (U+0022). Hope 
it helps.

![](https://secure.gravatar.com/avatar/970b2697e30de473360ad3bf43f2d166986408140af40f1ce47b136bb03808bd?
s=60&d=retro&r=g)

### 󠀁[Works great](https://wordpress.org/support/topic/works-great-5689/)󠁿

 [James Whayman [WildPress]](https://profiles.wordpress.org/epiphron/) 2019年3月
22日 1 reply

Works first time, not sure why the other reviewers are saying it doesn’t.

![](https://secure.gravatar.com/avatar/54d65fac39d8307b17db74ebd7ed4dab50b5ecda3927c4cd7f79c4eccac27b88?
s=60&d=retro&r=g)

### 󠀁[Not Working](https://wordpress.org/support/topic/not-working-2864/)󠁿

 [imsuju](https://profiles.wordpress.org/imsuju/) 2019年3月16日 1 reply

Can you please briefly explain how to set up this plugin in WordPress. I followed
the steps as you mentioned but it’s not working.

 [ 9件のレビューをすべて表示 ](https://wordpress.org/support/plugin/freshchat/reviews/)

## 貢献者と開発者

Freshchat はオープンソースソフトウェアです。以下の人々がこのプラグインに貢献してい
ます。

貢献者

 *   [ freshchat ](https://profiles.wordpress.org/freshchat/)

“Freshchat” は2ロケールに翻訳されています。 [翻訳者](https://translate.wordpress.org/projects/wp-plugins/freshchat/contributors)
のみなさん、翻訳へのご協力ありがとうございます。

[“Freshchat” をあなたの言語に翻訳しましょう。](https://translate.wordpress.org/projects/wp-plugins/freshchat)

### 開発に興味がありますか ?

[コードを閲覧](https://plugins.trac.wordpress.org/browser/freshchat/)するか、[SVN リポジトリ](https://plugins.svn.wordpress.org/freshchat/)
をチェックするか、[開発ログ](https://plugins.trac.wordpress.org/log/freshchat/)を
[RSS](https://plugins.trac.wordpress.org/log/freshchat/?limit=100&mode=stop_on_copy&format=rss)
で購読してみてください。

## メタ

 *  バージョン **2.3.4**
 *  最終更新日 **4年前**
 *  有効インストール数 **1,000+**
 *  WordPress バージョン ** 3.0.1またはそれ以降 **
 *  検証済み最新バージョン: **5.8.13**
 *  PHP バージョン ** 5.2.4またはそれ以降 **
 *  言語
 * [English (US)](https://wordpress.org/plugins/freshchat/)、[German](https://de.wordpress.org/plugins/freshchat/)、
   [Japanese](https://ja.wordpress.org/plugins/freshchat/).
 *  [プラグインを翻訳](https://translate.wordpress.org/projects/wp-plugins/freshchat)
 * タグ
 * [chat](https://ja.wordpress.org/plugins/tags/chat/)[freshdesk](https://ja.wordpress.org/plugins/tags/freshdesk/)
   [freshworks](https://ja.wordpress.org/plugins/tags/freshworks/)
 *  [詳細を表示](https://ja.wordpress.org/plugins/freshchat/advanced/)

## 評価

 5つ星中2.9つ星

 *  [  4 5-星レビュー     ](https://wordpress.org/support/plugin/freshchat/reviews/?filter=5)
 *  [  0 4-星レビュー     ](https://wordpress.org/support/plugin/freshchat/reviews/?filter=4)
 *  [  0 3-星レビュー     ](https://wordpress.org/support/plugin/freshchat/reviews/?filter=3)
 *  [  1 2-星レビュー     ](https://wordpress.org/support/plugin/freshchat/reviews/?filter=2)
 *  [  4 1-星レビュー     ](https://wordpress.org/support/plugin/freshchat/reviews/?filter=1)

[Your review](https://wordpress.org/support/plugin/freshchat/reviews/#new-post)

[すべてのレビューを見る](https://wordpress.org/support/plugin/freshchat/reviews/)

## 貢献者

 *   [ freshchat ](https://profiles.wordpress.org/freshchat/)

## サポート

意見や質問がありますか ?

 [サポートフォーラムを表示](https://wordpress.org/support/plugin/freshchat/)