説明
このプラグインの公開は2024年3月7日に停止されており、ダウンロードできません。 この公開停止は一時的なもので、完全なレビューを待っている状態です。
ブロック
このプラグインは6個のブロックを提供します。
- KBS Login
- KBS Tickets
- KBS Profile Editor
- KBS Search
- KBS Register
- KBS Submit
評価
2023年9月28日
Has everything I need in a helpdesk. The KB articles are a little basic in terms of layouts but they do the job
2023年8月22日
1 reply
Very well thought out and easy to use. Haven't had a single tech issue with it, and I love how flexible it is. Great work!
2022年12月29日
1 reply
KB Support is the best WordPress plugin for support systems
2021年8月18日
1 reply
Very easy and useful backend organization and tracking of tickets. The seamless option to create a KB article after closing a ticket is a nice plus!
2021年5月27日
2 replies
Plugin good at first glance.
The main problem I have is that it isn't perfect for membership site, hopefully they can fix this.
If a WP user creates a support ticket, but enters a different email address than the one on their account, KB-Support doesn't link this "KB-Support customer" to WP user, instead creates a new "customer" in KB Support.
This makes for a lot of extra work trying to find the actual WP user (when trying to change their details, or fix account problems, etc), especially a problem for me running a membership website.
I have tried deleting the duplicate KB-Support customer, changing the email address of the other KB-Support customer to the new one (matching the WP user email address), and it still doesn't link to the WP user.
2021年2月3日
1 reply
We've set up a new plugin for the events sector and use KB Support for our Articles and ticket logging system.
Such an easy plugin to use.
貢献者と開発者
KB Support – WordPress Help Desk and Knowledge Base はオープンソースソフトウェアです。以下の人々がこのプラグインに貢献しています。
貢献者