Title: UserDeck Customer Support
Author: userdeck
Published: <strong>2014年5月29日</strong>
Last modified: 2021年12月17日

---

プラグインを検索

![](https://ps.w.org/userdeck/assets/banner-772x250.png?rev=1168179)

このプラグインは **WordPress の最新3回のメジャーリリースに対してテストされていま
せん**。もうメンテナンスやサポートがされていないかもしれず、最新バージョンの WordPress
で使用した場合は互換性の問題が発生する可能性があります。

![](https://ps.w.org/userdeck/assets/icon.svg?rev=1168170)

# UserDeck Customer Support

 作者: [userdeck](https://profiles.wordpress.org/userdeck/)

[ダウンロード](https://downloads.wordpress.org/plugin/userdeck.1.1.8.zip)

 * [詳細](https://ja.wordpress.org/plugins/userdeck/#description)
 * [レビュー](https://ja.wordpress.org/plugins/userdeck/#reviews)
 *  [インストール](https://ja.wordpress.org/plugins/userdeck/#installation)
 * [開発](https://ja.wordpress.org/plugins/userdeck/#developers)

 [サポート](https://wordpress.org/support/plugin/userdeck/)

## 説明

[UserDeck](http://userdeck.com?utm_source=wordpress&utm_medium=link&utm_campaign=website)
provides customer support software that embeds into your WordPress website.

#### Features

**Conversations**

 * A ticketing system to allow your customers to contact you through email and embedded
   widgets.
 * Inline widget can be used as a contact form or a ticket portal to let users manage
   tickets from inside the WordPress control panel.
 * Integrates with WordPress for authenticated sessions to track user name and email
   on tickets.

[Learn more about Conversations](http://userdeck.com/conversations?utm_source=wordpress&utm_medium=link&utm_campaign=website)

**Guides**

 * A knowledge base widget that embeds inline to any page of your WordPress website.
 * It inherits your theme’s design and blends right in.
 * You can embed a collection, category, or a single article instead of an entire
   knowledge base.
 * Your users will save time by finding answers to common questions through self
   service.

[Learn more about Guides](http://userdeck.com/guides?utm_source=wordpress&utm_medium=link&utm_campaign=website)

## スクリーンショット

[⌊UserDeck plugin page⌉⌊UserDeck plugin page⌉[

UserDeck plugin page

[⌊UserDeck Conversations widget⌉⌊UserDeck Conversations widget⌉[

UserDeck Conversations widget

[⌊UserDeck Guides widget⌉⌊UserDeck Guides widget⌉[

UserDeck Guides widget

[⌊UserDeck control panel⌉⌊UserDeck control panel⌉[

UserDeck control panel

[⌊UserDeck control panel⌉⌊UserDeck control panel⌉[

UserDeck control panel

## インストール

This section describes how to install the plugin and get it working.

 1. Upload the userdeck folder to your wp-content/plugins/ directory.
 2. Activate the plugin through the Plugins menu in WordPress.
 3. Go to the settings page.
 4. Connect to UserDeck.
 5. Choose one of the integration methods for Conversations or Guides on the page by
    either creating a new page or by adding to an existing page.

## 評価

このプラグインにはレビューがありません。

## 貢献者と開発者

UserDeck Customer Support はオープンソースソフトウェアです。以下の人々がこのプラグ
インに貢献しています。

貢献者

 *   [ userdeck ](https://profiles.wordpress.org/userdeck/)
 *   [ 99robots ](https://profiles.wordpress.org/99robots/)
 *   [ charliepatel ](https://profiles.wordpress.org/charliepatel/)

[“UserDeck Customer Support” をあなたの言語に翻訳しましょう。](https://translate.wordpress.org/projects/wp-plugins/userdeck)

### 開発に興味がありますか ?

[コードを閲覧](https://plugins.trac.wordpress.org/browser/userdeck/)するか、[SVN リポジトリ](https://plugins.svn.wordpress.org/userdeck/)
をチェックするか、[開発ログ](https://plugins.trac.wordpress.org/log/userdeck/)を
[RSS](https://plugins.trac.wordpress.org/log/userdeck/?limit=100&mode=stop_on_copy&format=rss)
で購読してみてください。

## 変更履歴

#### 1.1.8

 * UPDATED: Compatibility with WordPress 5.8.2

#### 1.1.7

 * Fixed escaped fragment support after site changes
 * Improved escaped fragment parsing of guide seo content
 * Fixed bug during connect flow

#### 1.1.6

 * Fixed bug with empty content when fetching guide seo content

#### 1.1.5

 * Fixed bug with registering sitemaps with seo plugin if guide is not setup
 * Changed removing plugin settings on uninstall instead deactivation

#### 1.1.4

 * Fixed bug with incompatible versions with the Yoast WordPress SEO plugin used
   for sitemap integration

#### 1.1.3

 * Fixed bug preventing conversations inline widget setup if mailbox wasn’t chosen
 * Fixed bug showing random characters when rendering conversation overlay widget

#### 1.1.2

 * Added support for multiple Mailboxes and Guides

#### 1.1.1

 * Fixed bug during connect flow

#### 1.1.0

 * Added integration with Conversations

#### 1.0.7

 * Fixed bug with SEO support for Guide pages

#### 1.0.6

 * Added migrating all Guide pages shortcodes to post meta

#### 1.0.4

 * Switched from shortcodes to post meta to attach Guides to pages
 * Added sitemap integration with the Yoast WordPress SEO plugin

#### 1.0.3

 * Added automated SEO support for Guide pages

#### 1.0.2

 * Switched to using SSL for connect flow on plugin settings page

#### 1.0.1

 * Improved connect flows on plugin settings page

#### 1.0.0

 * Initial release

## メタ

 *  バージョン **1.1.8**
 *  最終更新日 **5年前**
 *  有効インストール数 **10+**
 *  WordPress バージョン ** 4.9またはそれ以降 **
 *  検証済み最新バージョン: **5.8.13**
 *  PHP バージョン ** 5.6.20またはそれ以降 **
 *  言語
 * [English (US)](https://wordpress.org/plugins/userdeck/)
 * タグ
 * [customer service](https://ja.wordpress.org/plugins/tags/customer-service/)[customer support](https://ja.wordpress.org/plugins/tags/customer-support/)
   [help](https://ja.wordpress.org/plugins/tags/help/)[support](https://ja.wordpress.org/plugins/tags/support/)
 *  [詳細を表示](https://ja.wordpress.org/plugins/userdeck/advanced/)

## 評価

 5つ星中5つ星

 *  [  2 5-星レビュー     ](https://wordpress.org/support/plugin/userdeck/reviews/?filter=5)
 *  [  0 4-星レビュー     ](https://wordpress.org/support/plugin/userdeck/reviews/?filter=4)
 *  [  0 3-星レビュー     ](https://wordpress.org/support/plugin/userdeck/reviews/?filter=3)
 *  [  0 2-星レビュー     ](https://wordpress.org/support/plugin/userdeck/reviews/?filter=2)
 *  [  0 1-星レビュー     ](https://wordpress.org/support/plugin/userdeck/reviews/?filter=1)

[Your review](https://wordpress.org/support/plugin/userdeck/reviews/#new-post)

[すべてのレビューを見る](https://wordpress.org/support/plugin/userdeck/reviews/)

## 貢献者

 *   [ userdeck ](https://profiles.wordpress.org/userdeck/)
 *   [ 99robots ](https://profiles.wordpress.org/99robots/)
 *   [ charliepatel ](https://profiles.wordpress.org/charliepatel/)

## サポート

意見や質問がありますか ?

 [サポートフォーラムを表示](https://wordpress.org/support/plugin/userdeck/)