Title: WBugBoard
Author: Moez
Published: <strong>2024年11月24日</strong>
Last modified: 2024年11月28日

---

プラグインを検索

![](https://ps.w.org/wbugboard/assets/banner-772x250.jpg?rev=3195966)

このプラグインは **WordPress の最新3回のメジャーリリースに対してテストされていま
せん**。もうメンテナンスやサポートがされていないかもしれず、最新バージョンの WordPress
で使用した場合は互換性の問題が発生する可能性があります。

![](https://ps.w.org/wbugboard/assets/icon-256x256.png?rev=3195966)

# WBugBoard

 作者: [Moez](https://profiles.wordpress.org/melioze/)

[ダウンロード](https://downloads.wordpress.org/plugin/wbugboard.1.0.1.zip)

 * [詳細](https://ja.wordpress.org/plugins/wbugboard/#description)
 * [レビュー](https://ja.wordpress.org/plugins/wbugboard/#reviews)
 *  [インストール](https://ja.wordpress.org/plugins/wbugboard/#installation)
 * [開発](https://ja.wordpress.org/plugins/wbugboard/#developers)

 [サポート](https://wordpress.org/support/plugin/wbugboard/)

## 説明

**WBugBoard** is a robust and user-friendly issue tracking and support ticket plugin
designed for WordPress. It allows you to create, manage, and prioritize tickets 
directly in your WordPress dashboard, ideal for customer support or project management.

✨ = Key Features =
 * **Ticket Management**: Easily create, update, and manage 
support tickets with titles, descriptions, and priority levels. * **Priority Levels**:
Set customizable ticket priorities (e.g., Low, Medium, High). * **User Access Control**:
Manage permissions for different user roles. * **Email Notifications** 📧: Send 
customizable notifications to admins and users when tickets are created or updated.***
Comment System** 💬: Facilitate ticket discussions through a built-in commenting
system.

### WBugBoard PRO (Coming Soon)

🚀 **Introducing WBugBoard PRO**
 The advanced version of WBugBoard is coming soon!
Take your support and issue tracking to the next level with these exclusive features:

 * **CSV/PDF Export System** 📁: Export your tickets and reports in CSV or PDF format
   for easier sharing and record-keeping.
 * **Advanced Search and Filters** 🔍: Quickly find tickets using multiple criteria,
   such as status, priority, and creation date.
 * **Backend Ticket Creation** 📝: Create and manage tickets directly from the WordPress
   backend for enhanced admin control.
 * **Mobile and Tablet Optimization** 📱: Fully responsive design with mobile and
   tablet-friendly ticket management.
 * **Resolution Time Tracker** ⏱️:
    - View the total resolution time for all tickets.
    - See the average resolution time per ticket.
    - Monitor live resolution time with a dynamic stopwatch for tickets in progress.
 * **Deleted Tickets Management** 🗂️:
    - **Archive Deleted Tickets**: Automatically archive tickets deleted by the 
      client for record-keeping.
    - **Visibility Control**: Toggle the visibility of deleted tickets directly 
      in the dashboard.
 * **File Attachments** 📎: Attach files to tickets for better communication and
   problem resolution.

Stay tuned for the release of WBugBoard PRO!

### Custom Upload Directory

Uploaded files are stored in `/wp-content/uploads/wbugboard/`. This directory is
automatically created on plugin activation and deleted upon plugin deactivation.

### Support

For support, please use the [Support Forum](https://wordpress.org/support/plugin/wbugboard)
or contact us at contact@melioze.com.

### License

WBugBoard is licensed under the GPLv2 or later. For more information, see [https://www.gnu.org/licenses/gpl-2.0.html](https://www.gnu.org/licenses/gpl-2.0.html).

### Contributing

If you would like to contribute to the development of WBugBoard, please visit our
[GitHub repository](https://github.com/mizou1255) and submit a pull request.

### Credits

 * **Author:** Moez BETTOUMI
 * **Website:** [https://moezbettoumi.fr](https://moezbettoumi.fr)
 * **Donate:** [https://buymeacoffee.com/mizou1253](https://buymeacoffee.com/mizou1253)

## スクリーンショット

 * [[
 * ⚙️ **Settings Screen** – Configure plugin settings, email notifications, and 
   role access.
 * [[
 * 📝 **Ticket List** – View all tickets, with indicators for priority and status.
 * [[
 * 🔍 **Ticket Details** – Detailed view of each ticket, including comments and 
   attachments.
 * [[
 * 📊 **Priorities Management** – Manage ticket priority levels.

## インストール

 1. 📂 Upload the `wbugboard` folder to the `/wp-content/plugins/` directory, or install
    the plugin directly through the WordPress plugins screen.
 2. 🔌 Activate the plugin through the ‘Plugins’ menu in WordPress.
 3. ⚙️ Go to **Settings > WBugBoard** to configure your settings, priorities, and email
    notifications.

## FAQ

### ❓ How do I set up email notifications?

Navigate to **Settings > WBugBoard > Email Notifications** to enable notifications
for admins and users. You can also customize the subject and message content of 
these notifications.

### 🔒 Can I restrict ticket management to certain user roles?

Yes. Go to **Settings > WBugBoard > User Roles** to define which roles have access
to ticket management functionalities.

### 🔧 How do I add custom priority levels?

Go to **Settings > WBugBoard > Priorities** to add, edit, or delete priority levels.

### 📎 What types of files can users upload?

Only JPEG, PNG, and PDF file types are allowed for upload. Files are sanitized and
stored in a custom directory for security.

## 評価

![](https://secure.gravatar.com/avatar/f2b04365c66a5ea5ba7a5de44aa0a6b6d6f417934aa036080f57b8272a834040?
s=60&d=retro&r=g)

### 󠀁[Très bon plugin](https://wordpress.org/support/topic/tres-bon-plugin-239/)󠁿

 [9arman9](https://profiles.wordpress.org/9arman9/) 2024年11月26日

Je suis très satisfait de ce plugin. Il me permet de travailler plus efficacement
avec mes clients via la gestion des tickets de support.

 [ 1件のレビューをすべて表示 ](https://wordpress.org/support/plugin/wbugboard/reviews/)

## 貢献者と開発者

WBugBoard はオープンソースソフトウェアです。以下の人々がこのプラグインに貢献してい
ます。

貢献者

 *   [ Moez ](https://profiles.wordpress.org/melioze/)

[“WBugBoard” をあなたの言語に翻訳しましょう。](https://translate.wordpress.org/projects/wp-plugins/wbugboard)

### 開発に興味がありますか ?

[コードを閲覧](https://plugins.trac.wordpress.org/browser/wbugboard/)するか、[SVN リポジトリ](https://plugins.svn.wordpress.org/wbugboard/)
をチェックするか、[開発ログ](https://plugins.trac.wordpress.org/log/wbugboard/)を
[RSS](https://plugins.trac.wordpress.org/log/wbugboard/?limit=100&mode=stop_on_copy&format=rss)
で購読してみてください。

## 変更履歴

#### 1.0.1

 * Fix: Minor bug fixes and performance improvements.

#### 1.0.0

 * 🎉 Initial release with ticket management, priority levels, email notifications,
   and role-based access control.

## メタ

 *  バージョン **1.0.1**
 *  最終更新日 **1年前**
 *  有効インストール数 **10未満**
 *  WordPress バージョン ** 6.2またはそれ以降 **
 *  検証済み最新バージョン: **6.7.5**
 *  PHP バージョン ** 8.0またはそれ以降 **
 *  言語
 * [English (US)](https://wordpress.org/plugins/wbugboard/)
 * タグ
 * [customer service](https://ja.wordpress.org/plugins/tags/customer-service/)[issue-tracking](https://ja.wordpress.org/plugins/tags/issue-tracking/)
   [project management](https://ja.wordpress.org/plugins/tags/project-management/)
   [support tickets](https://ja.wordpress.org/plugins/tags/support-tickets/)[WordPress](https://ja.wordpress.org/plugins/tags/wordpress/)
 *  [詳細を表示](https://ja.wordpress.org/plugins/wbugboard/advanced/)

## 評価

 5つ星中5つ星

 *  [  1 5-星レビュー     ](https://wordpress.org/support/plugin/wbugboard/reviews/?filter=5)
 *  [  0 4-星レビュー     ](https://wordpress.org/support/plugin/wbugboard/reviews/?filter=4)
 *  [  0 3-星レビュー     ](https://wordpress.org/support/plugin/wbugboard/reviews/?filter=3)
 *  [  0 2-星レビュー     ](https://wordpress.org/support/plugin/wbugboard/reviews/?filter=2)
 *  [  0 1-星レビュー     ](https://wordpress.org/support/plugin/wbugboard/reviews/?filter=1)

[Your review](https://wordpress.org/support/plugin/wbugboard/reviews/#new-post)

[すべてのレビューを見る](https://wordpress.org/support/plugin/wbugboard/reviews/)

## 貢献者

 *   [ Moez ](https://profiles.wordpress.org/melioze/)

## サポート

意見や質問がありますか ?

 [サポートフォーラムを表示](https://wordpress.org/support/plugin/wbugboard/)