Title: Website Guy Order Messaging for WooCommerce
Author: gwame
Published: <strong>2026年6月27日</strong>
Last modified: 2026年6月27日

---

プラグインを検索

![](https://s.w.org/plugins/geopattern-icon/websiteguy-order-messaging.svg)

# Website Guy Order Messaging for WooCommerce

 作者: [gwame](https://profiles.wordpress.org/gwame/)

[ダウンロード](https://downloads.wordpress.org/plugin/websiteguy-order-messaging.0.2.1.zip)

 * [詳細](https://ja.wordpress.org/plugins/websiteguy-order-messaging/#description)
 * [レビュー](https://ja.wordpress.org/plugins/websiteguy-order-messaging/#reviews)
 *  [インストール](https://ja.wordpress.org/plugins/websiteguy-order-messaging/#installation)
 * [開発](https://ja.wordpress.org/plugins/websiteguy-order-messaging/#developers)

 [サポート](https://wordpress.org/support/plugin/websiteguy-order-messaging/)

## 説明

Order Messaging for WooCommerce by Website Guy gives your customers a simple way
to contact you about a specific order, while keeping every conversation organised
inside WooCommerce.

Customers can start a conversation directly from **My Account  Orders**, while staff
reply from the WooCommerce order screen. Every message stays attached to the order,
making it easy to track delivery questions, order changes and post-purchase support.

Instead of juggling emails, support tickets and phone calls, all communication remains
linked to the order it relates to. Notification emails simply alert customers that
there’s a new message and direct them back to their account to continue the conversation,
ensuring everything stays organised in one place.

This plugin is ideal for stores that want a lightweight alternative to a full helpdesk
for order-related customer support. It solves a common problem without introducing
another platform for your staff or customers to learn.

Built from real-world experience managing a busy retail and ecommerce operation,
this plugin focuses on solving genuine day-to-day pain points with a clean, familiar
WooCommerce experience.

### Why you’ll love it

 * Keep every customer conversation attached to the correct WooCommerce order.
 * Reduce support emails and avoid losing important information across inboxes.
 * Give customers an easy way to request help directly from their order history.
 * Let staff reply without leaving the WooCommerce order screen.
 * No separate helpdesk or complicated ticketing platform required.
 * Lightweight, familiar and easy to configure in just a few minutes.

### Features

 * Add a “Message” button to eligible customer orders.
 * Order-specific conversation threads for logged-in customers.
 * Reply directly from the WooCommerce order edit screen.
 * Automatic email notifications for customers and staff.
 * Configurable notification sender name and email address.
 * Optional support links in WooCommerce customer emails.
 * Optional support links on WP Overnight PDF invoices.
 * Settings page for notification, email and support link options.
 * Uses WooCommerce customer-visible order notes for maximum compatibility.
 * Lightweight and easy to configure.

### Usage

**Customers**

 1. Log in and open **My Account  Orders**.
 2. Click **Message** beside an order.
 3. View previous messages and send new ones.

**Staff**

 1. Go to **WooCommerce  Orders**.
 2. Open the relevant order.
 3. Reply using the **Order Messaging** panel.

**Optional support links**

 1. Go to **WooCommerce  Order Messaging**.
 2. Enable or disable support links in customer emails and PDF invoices.
 3. Customise the support heading and link text if required.

## インストール

 1. Upload the plugin ZIP via **Plugins  Add New  Upload Plugin**, or copy the plugin
    folder into `/wp-content/plugins/`.
 2. Activate the plugin.
 3. Go to **WooCommerce  Order Messaging** to configure your settings.
 4. If the customer messaging page does not open correctly, visit **Settings  Permalinks**
    and click **Save Changes** once.

Messaging will automatically become available for eligible logged-in customer orders.

## FAQ

### Does this work for guest orders?

No. This version is designed for logged-in customers using the WooCommerce My Account
area.

### Does it replace WooCommerce order notes?

No. Messages are stored using WooCommerce customer-visible order notes, providing
excellent compatibility while presenting them in a cleaner conversation interface.

### Can staff reply from the order screen?

Yes. A dedicated Order Messaging panel is added to the WooCommerce order edit screen.

### Can I notify multiple staff email addresses?

Yes. Simply enter multiple email addresses, separated by commas, in the plugin settings.

### Can customers reply directly to notification emails?

No. Notification emails direct customers back to their account so the full conversation
remains attached to the order.

### Can I customise the sender email address?

Yes. You can configure both the sender name and sender email address. Using an email
address from your own domain (for example, [support@yourstore.com](https://ja.wordpress.org/plugins/websiteguy-order-messaging/support@yourstore.com?output_format=md))
is recommended.

### Does the PDF invoice support link require another plugin?

Yes. This feature integrates with **PDF Invoices & Packing Slips for WooCommerce**
by WP Overnight.

## 評価

このプラグインにはレビューがありません。

## 貢献者と開発者

Website Guy Order Messaging for WooCommerce はオープンソースソフトウェアです。以下
の人々がこのプラグインに貢献しています。

貢献者

 *   [ Website Guy ](https://profiles.wordpress.org/gwame/)

[“Website Guy Order Messaging for WooCommerce” をあなたの言語に翻訳しましょう。](https://translate.wordpress.org/projects/wp-plugins/websiteguy-order-messaging)

### 開発に興味がありますか ?

[コードを閲覧](https://plugins.trac.wordpress.org/browser/websiteguy-order-messaging/)
するか、[SVN リポジトリ](https://plugins.svn.wordpress.org/websiteguy-order-messaging/)
をチェックするか、[開発ログ](https://plugins.trac.wordpress.org/log/websiteguy-order-messaging/)
を [RSS](https://plugins.trac.wordpress.org/log/websiteguy-order-messaging/?limit=100&mode=stop_on_copy&format=rss)
で購読してみてください。

## 変更履歴

#### 0.2.1

 * Added WordPress tested-up-to metadata for WordPress 7.0 compatibility.
 * Updated stable tag for the compatibility release.

#### 0.2.0

 * Renamed plugin to Website Guy Order Messaging for WooCommerce.
 * Updated text domain to websiteguy-order-messaging.
 * Added optional support links to WooCommerce customer emails.
 * Added optional support links to WP Overnight PDF invoices.
 * Added settings to customise support links.
 * Added WooCommerce plugin dependency header.

#### 0.1.1

 * Added configurable notification sender name and email address.
 * Improved email headers and reply handling.
 * Clarified notification-only email behaviour.

#### 0.1.0

 * Initial release.

## メタ

 *  バージョン **0.2.1**
 *  最終更新日 **1週間前**
 *  有効インストール数 **10未満**
 *  WordPress バージョン ** 6.0またはそれ以降 **
 *  検証済み最新バージョン: **7.0**
 *  PHP バージョン ** 7.4またはそれ以降 **
 *  言語
 * [English (US)](https://wordpress.org/plugins/websiteguy-order-messaging/)
 * タグ
 * [customer support](https://ja.wordpress.org/plugins/tags/customer-support/)[helpdesk](https://ja.wordpress.org/plugins/tags/helpdesk/)
   [support tickets](https://ja.wordpress.org/plugins/tags/support-tickets/)[woocommerce](https://ja.wordpress.org/plugins/tags/woocommerce/)
 *  [詳細を表示](https://ja.wordpress.org/plugins/websiteguy-order-messaging/advanced/)

## 評価

レビューはまだ送信されていません。

[Your review](https://wordpress.org/support/plugin/websiteguy-order-messaging/reviews/#new-post)

[すべてのレビューを見る](https://wordpress.org/support/plugin/websiteguy-order-messaging/reviews/)

## 貢献者

 *   [ Website Guy ](https://profiles.wordpress.org/gwame/)

## サポート

意見や質問がありますか ?

 [サポートフォーラムを表示](https://wordpress.org/support/plugin/websiteguy-order-messaging/)