説明
WhatsApp is one of the most widely used communication platforms globally. With this plugin, you can automatically send WhatsApp messages to your customers when their WooCommerce order status changes.
Features:
- Automated WhatsApp notification when a customer places an order (Processing status).
- Automated WhatsApp notification when an order is shipped (custom “Shipped” status included).
- Automated WhatsApp notification when an order is completed.
- Automated WhatsApp notification when an order is cancelled.
- Elegant “WhatsApp Live Chat” floating button for the frontend with customizable alignment, tooltip text and display delay.
- Connect your own API provider (UltraMsg, Twilio). No hidden fees or extra commissions!
- Dynamic message templates with placeholders (
[order_id],[first_name],[last_name],[total],[phone]). - Built-in setup wizard for quick onboarding.
- Multi-language support (English / Turkish).
For more details: FC Plugins
External services
This plugin connects to external third-party services to send WhatsApp messages to your customers. Below is a detailed description of each service used:
UltraMsg
This plugin connects to the UltraMsg API to send WhatsApp messages to customers when their WooCommerce order status changes. UltraMsg is a third-party WhatsApp messaging gateway.
- What data is sent: The customer’s phone number (from the WooCommerce billing information) and the message text (generated from user-configured templates containing order details such as order ID, customer name, and order total).
- When data is sent: Each time a WooCommerce order status changes to processing, shipped, completed, or cancelled — provided that the store administrator has configured the UltraMsg API credentials and a message template for that status.
- Service website: https://ultramsg.com
- Terms of Use: https://ultramsg.com/terms-conditions.php
- Privacy Policy: https://ultramsg.com/privacy-policy.php
Twilio
This plugin can optionally connect to the Twilio API as an alternative messaging gateway for sending WhatsApp messages to customers.
- What data is sent: The customer’s phone number and the message text (same as above).
- When data is sent: Same conditions as UltraMsg, when Twilio is selected as the active API provider.
- Service website: https://www.twilio.com
- Terms of Use: https://www.twilio.com/en-us/legal/tos
- Privacy Policy: https://www.twilio.com/en-us/legal/privacy
インストール
- Upload the plugin zip file via
Settings -> Plugins -> Add New -> Upload Plugin. - Activate the plugin.
- Follow the Setup Wizard that appears after activation, or go to the “FCNet WA Alerts” panel in the WordPress admin menu.
- Navigate to the “API Settings” tab and enter your UltraMsg or Twilio credentials.
- In the “Message Templates” section, define your messages.
FAQ
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Which API providers are supported?
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Currently, we support UltraMsg (one of the most affordable global WhatsApp gateways) and Twilio. Simply get your Token and Instance ID from UltraMsg to start sending messages instantly.
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Do I pay the plugin per message?
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No! You pay the message/data fees directly to your chosen API provider (e.g., UltraMsg). This is significantly cheaper than standard SMS gateways!
評価
このプラグインにはレビューがありません。
貢献者と開発者
変更履歴
1.1.1
- Fixed sanitization callback for multi-line settings options.
- Fixed broken UltraMsg Terms & Privacy Policy URLs in documentation.
1.1.0
- Renamed plugin to “FCNet Order Alerts & Chat for WooCommerce”.
- All notification types (processing, shipped, completed, cancelled) are now fully available.
- All widget customization options (alignment, tooltip, delay) are now fully available.
- Properly enqueued all CSS and JS assets using WordPress standards.
- Applied proper prefixing (fcnet_oac_) to all declarations, globals and stored data.
- Added external services documentation.
1.0.0
- Initial release.
- UltraMsg and Twilio integration coded.
- Tabbed settings interface added.
- Frontend WhatsApp floating widget added.
- Added full i18n support (English/Turkish).